Smt. Indira Gandhi PG College
(Affiliated to Maharaja Suhel Dev State University)
Smt. Indira Gandhi PG College is committed to maintaining a fair, transparent, and supportive academic environment. The Grievance Redressal Committee (GRC) has been constituted to address grievances of students, faculty, and staff in a structured, impartial, and time-bound manner.
The Committee functions in accordance with the UGC (Grievance Redressal) Regulations, 2012, as amended from time to time, and ensures that all complaints are handled with confidentiality, objectivity, and due process.
The Committee aims to ensure fairness, transparency, and timely resolution of grievances while promoting a positive academic environment.
Provide a formal institutional mechanism for the redressal of academic, administrative, and service-related grievances.
Ensure fair hearing, objective assessment, and impartial resolution of complaints received from stakeholders.
Safeguard the dignity, rights, welfare, and interests of students, faculty members, and staff.
Resolve grievances within the prescribed timeframe through a transparent, accountable, and systematic process.
Promote a harmonious, inclusive, and conducive academic environment that supports mutual respect and institutional growth.
The Committee comprises representatives from the administration, faculty, and student community to ensure fair, transparent, and effective grievance redressal.
| Name & Contact Details | Member | Designation | Role & Responsibilities |
|---|---|---|---|
|
Dr. Rajeev Kumar Singh 7408212716 |
Chairperson | Principal, Smt. Indira Gandhi PG College |
Heads the Committee, ensures impartiality in proceedings, and approves final decisions and recommendations. |
|
Deepali Chaurasia 7253814969 |
Coordinator | Coordinator | Receives grievances, maintains records, convenes meetings, coordinates proceedings, and prepares reports. |
|
Dr. Ajeet Kumar Bharti 9125412563 |
Member | Senior Faculty Member | Examines academic, curriculum, attendance, and examination-related grievances. |
|
Dr. Amrita Singh 9452091258 |
Member | Senior Faculty / Administrative Member | Addresses administrative, institutional, and service-related grievances raised by stakeholders. |
|
Shreya Singh 9026106079 |
Student Representative (UG) | Final-Year Student | Represents undergraduate student concerns and facilitates communication between students and the Committee. |
|
Afzal Ahmad 9889720339 |
Student Representative (PG) | Postgraduate Student | Represents postgraduate student concerns and assists in ensuring effective grievance resolution. |
The Grievance Redressal Committee follows a systematic process to ensure fair, transparent, and timely resolution of grievances.
Accepts complaints through online, written, or physical modes from students, faculty, and staff.
Reviews grievances, registers valid complaints, and assigns reference numbers for tracking.
Conducts inquiries and provides an opportunity of hearing to all concerned parties.
Recommends corrective, preventive, or remedial measures for grievance resolution.
Communicates the decision, action taken, and recommendations to the complainant.
Maintains grievance records and submits periodic reports to institutional authorities.
Access grievance-related policies, forms, committee records, and important reference resources.
| Name | Description | View |
|---|---|---|
| Student Grievance Redressal Mechanism Manual | Institutional policy manual outlining grievance redressal procedures, responsibilities, timelines, and operational guidelines. | Download |
| Online Grievance Submission Form | Online platform for students to submit grievances, complaints, suggestions, or concerns confidentially. | Open Form |
| Offline Grievance Form | Downloadable grievance form for submitting complaints through the offline grievance redressal mechanism. | Download |
| Grievance Committee Meeting Minutes | Official records and proceedings of Grievance Redressal Committee meetings and decisions. | Download |
| UGC Grievance Redressal Guidelines | Official University Grants Commission notification and guidelines related to grievance redressal mechanisms. | View |
| Maharaja Suhel Dev State University Grievance Committee | University-level grievance redressal information, policies, and committee details. | Visit |
